Insurance companies owe their policyholders a duty of good faith and fair dealing. When an insurer unreasonably denies a valid claim, drags out an investigation, misrepresents policy language, or lowballs a settlement offer, Arizona law gives the policyholder the right to hold that insurer accountable.

Bad faith conduct takes many forms: refusing to investigate a claim properly, failing to communicate with the insured, changing the reason for denial after the fact, and offering pennies on the dollar for claims worth far more. These tactics are designed to wear policyholders down until they accept less than they deserve or give up entirely.

Litster Dugwyler pursues bad faith claims to recover both the benefits our clients deserved from the start and the additional damages the insurer’s misconduct caused. If your insurance company has delayed, denied, or undervalued your claim without a legitimate reason, contact our office to discuss your options.